“Personal information” is information or an opinion about an identified individual or an individual who is reasonably identifiable, whether true or not and whether the information or opinion is recorded in a material form or not.
Guardian Medical Solutions is bound by the Privacy Act 1998 (Commonwealth) (Act) and the Australian Privacy Principles that are contained in that Act.
Guardian Medical Solutions may collect personal information about an individual in a variety of ways, including when an individual interacts with Guardian Medical Solutions in person or electronically, for example when an individual accesses our website.
Guardian Medical Solutions will only collect personal information about an individual where the information is reasonably necessary for one or more of our functions or activities. The kinds of personal information collected and held, how that information is collected and held and the purposes for which that information will be collected, held, used and disclosed will depend on the circumstances.
Examples of instances where personal information may be collected by Guardian Medical Solutions include:
Examples of the kinds of personal information Guardian Medical Solutions may collect and hold include:
Guardian Medical Solutions will take reasonable steps to ensure that the personal information that is collected, used or disclosed by it is complete and up to date. Guardian Medical Solutions will only collect personal information about an individual from that individual unless it is unreasonable or impractical to do so.
At or before, or if that is not practicable, as soon as practicable after, the time that the personal information is collected, Guardian Medical Solutions will take reasonable steps to ensure that the individual is aware of the matters required by the Australian Privacy Principles, including:
If Guardian Medical Solutions collects personal information about an individual from someone else, Guardian Medical Solutions will take reasonable steps to ensure that the individual is aware that Guardian Medical Solutions has collected the information and of the above matters.
Guardian Medical Solutions will only use or disclose this personal information for:
Examples of instances where Guardian Medical Solutions may disclose personal information about individuals to third parties include disclosure to providers of services to Guardian Medical Solutions, government agencies, regulatory authorities, related bodies corporate of Guardian Medical Solutions and professional advisers of Guardian Medical Solutions. Guardian Medical Solutions requires its service providers to keep the personal information confidential and not use it for any purpose other than performing those services.
Guardian Medical Solutions is unlikely to disclose personal information to overseas recipients.
Guardian Medical Solutions will take reasonable steps to ensure that the personal information that it holds is protected from misuse, interference and loss and from unauthorised access, modification and disclosure.
Guardian Medical Solutions will also take reasonable steps to ensure that personal information it holds that is no longer necessary for the disclosed purpose is destroyed or permanently de-identified, subject to any legal obligation to keep the personal information for any required period of time.
At the request of an individual, Guardian Medical Solutions will, in most circumstances, provide access to an individual to any personal information that is being held by Guardian Medical Solutions about that individual.
There are certain circumstances where Guardian Medical Solutions will not provide an individual access to such personal information in accordance with the Act. These circumstances include where providing access would have an unreasonable impact on the privacy of others, where providing access would reveal commercially sensitive information about the organisation or where providing access would be unlawful.
An individual can seek access to, and update or correct, any personal information that is being held by Guardian Medical Solutions about that individual by contacting us here.
Guardian Medical Solutions may amend this Policy from time to time.
This Policy as amended from time to time is to be placed on the Guardian Medical Solutions intranet and website and is also available upon request.
If a person has any concern, query or complaint about:
they are to be referred to the Company Secretary/Chief Financial Officer.
Guardian Medical Solutions takes complaints very seriously and will respond shortly after receiving written notice of the complaint.
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Level 5/189 Kent Street
Sydney, NSW, 2000
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